Privacy and cookie statement

NV Tunnel Liefkenshoek, (hereinafter 'Tunnel Liefkenshoek ', 'we ', 'us ', 'our ', 'ours') is responsible for the processing of the personal data collected on this website.

We handle privacy and privacy-sensitive data carefully within the limits of current privacy legislation (including the General Data Protection Regulation (EU) 2016/679 and the Electronic Communications Act of 13/06/2005).

In this Privacy & Cookie Statement we inform you about how we handle personal data. Personal data is data that can be used to identify an individual or that can be linked to an individual. In particular, this Privacy & Cookie Statement informs you about the way in which we process personal data of the users of this website, as well as about the purposes of this processing. In this context, attention is also paid to the various privacy rights that you as a user of this website have and the way in which you can exercise these rights.

This Privacy & Cookie Statement applies to all activities on this website, except where a separate, specific privacy statement is provided for a specific digital activity.

Which personal data does Tunnel Liefkenshoek collect?

Tunnel Liefkenshoek collects the personal data that you voluntarily provide to us as a user of this website, for example, your name and e-mail address when filling in the contact form or sending an e-mail or the personal data that you provide when requesting a Teletol badge.

In addition, we process personal data by means of cookies on our website (take a look below at 'Cookie Statement 'for more information), such as your IP address, surfing behavior on the website, click behavior, location data and cookie ID.

For what purposes does Tunnel Liefkenshoek process personal data?

Tunnel Liefkenshoek processes the personal data collected via the website to handle your questions or suggestions delivered to us via the contact form or e-mail. Your data is also used to create and maintain your customer account.

To whom does Tunnel Liefkenshoek provide personal data?

We only provide personal data to third parties inasmuch as this is permitted under the current privacy legislation.

Your personal data collected via the website is processed by an external website operator designated for this purpose by Tunnel Liefkenshoek. We also work with Google Analytics to collect your personal data through tracking cookies (take a look at 'Cookie Statement' below for more information).

How long does Tunnel Liefkenshoek keep personal data?

Tunnel Liefkenshoek does not store personal data longer than necessary for the above-mentioned purposes. After your personal data is no longer necessary, it is anonymized or securely deleted..

How can you exercise your privacy rights as a user?

You always have the right to inspect, correct inaccuracies and partially or completely erase your personal data, as well as the right to withdraw consent, object to all or part of the processing or to lodge a complaint with the competent data protection authority.

For this you can always contact the Data Protection Officer (DPO) of Tunnel Liefkenshoek, by the contact page.

Clearly indicate in the subject of your email that you wish to exercise a right under the General Data Protection Regulation, specifying the right you want to exercise. Please note that in some cases Tunnel Liefkenshoek may request additional information, such as a copy of your identity card, in order to properly establish your identity.

How is your data kept and protected securely?

Your personal data is stored in a secure business environment that is only accessible to employees.

Your account is password protected to avoid unauthorized access.

GDPR - protocol communication of personal data.

protocol AWV
protocol BZA
protocol HVSW

Cookie Statement

What are cookies and similar technologies?

A cookie is a small text file that is placed on or read from your device during your visit to a website, for example in the browser of your computer, tablet or smartphone. Data, sometimes personal data, is stored or consulted via this text file. You can be recognized on the basis of this (personal) data on a later visit.

JavaScripts and web beacons are examples of similar technologies, which together with cookies allow a system to collect information (JavaScripts), can store these  in small, simple text files (cookies) and then send them (web beacons). A Software Development Kit (SDK) is another example of a similar technology that can cause Apps to collect and store information on a smartphone or tablet and send that information to Tunnel Liefkenshoek or the website manager.

For what purposes does Tunnel Liefkenshoek place Cookies?

The website can use cookies for the following purposes:

Analytical Cookies. Tunnel Liefkenshoek uses Google Analytics to analyze how visitors use our website: when is the website is visited most often and  and how long, from which countries, and which pages are visited the most. Tunnel Liefkenshoek can, for example, use this information to improve the user-friendliness of a website.

For which domains does Tunnel Liefkenshoek request permission for cookies?

Tunnel Liefkenshoek always asks per website (per domain) whether you want to give permission for cookies.

Which (personal) data does Tunnel Liefkenshoek collect via Cookies?

Tunnel Liefkenshoek collects anonymous data from visitors: surfing and clicking behavior, technical characteristics (such as the browser you use and the resolution of your computer screen), from which page you came to the Tunnel Liefkenshoek Website, when and for how long you visit or use our website, or whether you use the functionalities of our website, which pages you visit on our website, ….

Anonymous data is stored for 7 days.

How can you block Cookies?

By changing the settings of your browser, you can indicate that your browser may not accept Cookies (from our website). However, if your browser does not accept Cookies from our website, you may not be able to access certain functionalities of our website or you may not be able to use all functionalities. If you want to block Google Analytics Cookies, you can set this in your browser by refusing Google (Analytics)Cookies via your browser.

If you disable (certain) cookies, it is possible that some parts of the website will not work or not work optimally, and that you cannot use all functions on our website.

How can you contact Tunnel Liefkenshoek?

For questions or requests, please contact the Data Protection Officer (DPO) of Tunnel Liefkenshoek, by contacting us.